Shipping & Returns
Shipping Information
Smart Era shop partners with a variety of retailers, each with their own shipping policies and procedures. This means that shipping costs, delivery times, and available shipping locations will vary depending on the specific retailer you purchase from.
To find detailed shipping information for a particular product, please check the product page or visit the retailer's website directly. You'll typically find information on:
- Shipping Locations: Where the retailer ships to.
- Shipping Costs: How much shipping will cost for your order.
- Shipping Times: How long it will take to receive your order.
- Shipping Methods: What shipping carriers and methods are available.
If you have any questions about shipping, please don't hesitate to contact the retailer directly or reach out to our customer support team for assistance.
Return Policy
Similar to shipping policies, each retailer on Smart Era shop has its own return policy. This means that the return window, conditions, and process may vary depending on where you purchased your item.
Before making a purchase, we recommend reviewing the retailer's return policy, which can usually be found on their website or the product page. Pay close attention to details such as:
- Return Window: How long you have to return an item.
- Return Conditions: In what condition the item must be returned (e.g., unopened, unused).
- Restocking Fees: Whether the retailer charges any fees for returns.
- Return Shipping: Who is responsible for paying for return shipping costs.
If you have any questions about a retailer's return policy, please contact them directly or reach out to our customer support team for assistance.